As a temporary worker in Belgium, having a reliable contact for your questions and concerns is crucial because they provide you with the necessary guidance and support to navigate your work and living arrangements. To get the best out of your temporary home away from home, Link2Europe offers different ways of getting in touch and finding out what you need to find out. This month, we’re breaking down how to contact us for your different types of questions.

Yes, we know, moving to a new country is not always easy. There are new situations you might find yourself in, new rules to learn and a whole different culture to get used to. But we’re here to help in any which way we can. Due to our more than 15 years of experience in linking foreign talent to Belgium job vacancies, we’ve been around the block a few times and can therefore provide you with different channels to gather information. 

Our online education app: great for general information

Knowledge is power and self-study is the way to empowerment. That is why we invite all of our temporary workers to join our online education app. This app provides valuable information and lessons on various aspects of working in Belgium. By accessing the app, you can find answers to many of your questions such as family insurance, sick leave, tax return and holiday money. But we also provide you with lessons on living in Belgium, such as sorting and recycling, shops and public transport. We encourage you to make use of this self-help resource, there for you when you have the time. From learning about employment regulations to understanding cultural norms, the lessons on the app cover a wide range of topics. So be sure to check it out!

Getting a feel of Belgium: read our previous blogs

Wondering what the quick wins are to save some money in Belgium, or how Belgians celebrate Christmas, or maybe you just want to look up some leisure activities? Our blog is filled with interesting stories for you to get a feel of what it’s like to live and earn money in Belgium.

Non-urgent inquiries: email us

For salary-related questions, reporting minor accommodation issues, requesting document assistance, non-urgent inquiries or exchanging necessary documents, emailing Link2Europe is the best method of communication. This allows you to provide detailed information and attach relevant documents as needed. The Link2Europe team will review your email and respond accordingly, providing you with the assistance you require.

Use these addresses for:

• payroll@link2europe.be – if you have questions concerning your salary or payments.

• support@link2europe.be – if you have questions concerning housing or mobility.

• info@link2europe.be – concerning all other questions, including health insurance, workplace accidents, medical examinations, administrative support and general questions.

Urgent matters: call us

And then there are certain situations that require immediate attention or assistance. Like if you find yourself in an accident, are unable to attend work due to unforeseen circumstances, or face a major malfunction in your accommodation, it is vital to contact Link2Europe promptly. Our team is ready to assist you and provide the necessary support during these critical moments. We’re only a phone call away. And since we have a very diverse team, made up of many different nationalities, it’s highly likely we have someone that can assist you in your native language.

Having a reliable contact for your questions as a temporary worker in Belgium is invaluable. So whether you turn to the internal education app for general information, contact us by email for non-urgent matters, or call us in urgent situations, our team will assist you every step of the way. Remember, we are here to support you and ensure that your experience as a temporary worker in Belgium is successful and fulfilling.

Ready to find a job in Belgium? Check out our open vacancies now.